To continue offering tools free-of-charge, RETScreen International needs to keep its direct customer support costs to a minimum. A limited support is typically provided only for online download, online registration and for software installation problems. For most other cases, please consider the following resources before contacting us for help:

• RETScreen search
• User manual
• Frequently asked questions
• Training Course
• Engineering e-Textbook
• Case studies / Templates
• Training calendar
• Marketplace

If your question is still unanswered after considering the resources above, you can contact us by filling out the Questions and Comments Form to receive assistance in English or French.