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RETScreen Help & Contact Us

To continue offering tools free-of-charge, RETScreen International needs to keep its direct customer support costs to a minimum. A limited support is typically provided only for online download, online registration and for software installation problems. For most other cases, please consider the following resources before contacting us for help:
If your question is still unanswered after considering the resources above, you can contact us by filling out the Questions and Comments Form to receive assistance in English or French.